Your ATV model (2 or 3) and firmware version
V3. AppleTV/7.1 iOS/8.2 AppleTV/7.1 model/AppleTV3,1 build/12D508
The DNS server set on the ATV
192.168.0.40
The local IP address of the device that PlexConnect is installed on:
192.168.0.40
The device and operating system (including version number) that PlexConnect is installed on:
PC - Windows 10
The device and operating system (including version number) that the Plex media server (PMS) is installed on:
PC-windows 10
The Plex media server (PMS) version number you are running (do not put 'latest'):
V2.4.23
The local IP address of the device that the Plex media server (PMS) is installed on:
192.168.0.40
The PlexConnect version number --
modified 21/10/2015
The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)
[PlexConnect]
enable_plexgdm = False
ip_pms = 192.168.0.40
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 54.252.183.4
prevent_atv_update = True
enable_plexconnect_autodetect = False
ip_plexconnect = 192.168.0.40
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True
loglevel = High
logpath = .
A detailed description of the issue (the clearer you can make this the better):
HI All - hoping you can help ---
Just been setting up plex and plex connect- seem to have it working however I have a weird error. I can login the plex via the trailers app with no problems. When I navigate to my TV folder it shows the files via the on deck view and I can play them from this view. However If i go to the all shows view I get the medadata however when I click play I get the error -- trailers unavailable - try again later.
The same file plays via view plex on andriod / ios and through the web portal.
Any ideas ?
Ensure you post your 'PlexConnect.log' file