Hi

I am having the message an error occurred overtime I try to start a movie.
I am using a mac min as a media server and ATV2 as a player.

Below are the logs any idea what I should do. I been having man issues and fixed them all but on this one no idea what to do. If the content come from the internet no problem but if the content is stored on my mac mini I get the error message.

Also I am unable to too the metadata for all the movies I have stored on my server however I can see it in Plex

Below are the logs
Last login: Sun Oct 2 19:07:24 on ttys000
Mac-mini-van-admin:~ admin$ sudo "/Applications/PlexConnect-master/PlexConnect.py"
19:08:02 PlexConnect: ***
19:08:02 PlexConnect: PlexConnect
19:08:02 PlexConnect: Press CTRL-C to shut down.
19:08:02 PlexConnect: ***
19:08:02 PlexConnect: started: 19:08:02
19:08:02 PlexConnect: Version: 0.5-dev-110616
19:08:02 PlexConnect: Python: 2.7.10 (default, Oct 23 2015, 19:19:21)
[GCC 4.2.1 Compatible Apple LLVM 7.0.0 (clang-700.0.59.5)]
19:08:02 PlexConnect: Host OS: darwin
19:08:02 PlexConnect: PILBackgrounds: Is PIL installed? False
19:08:02 PlexConnect: IP_self: 192.168.1.36
19:08:02 DNSServer: started: 19:08:02
19:08:02 DNSServer: ***
19:08:02 DNSServer: DNSServer: Serving DNS on 192.168.1.36 port 53.
19:08:02 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.36
19:08:02 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
19:08:02 DNSServer: forward other to higher level DNS: 8.8.8.8
19:08:02 DNSServer: ***
19:08:02 WebServer: started: 19:08:02
19:08:02 WebServer: ***
19:08:02 WebServer: WebServer: Serving HTTP on 192.168.1.36 port 80.
19:08:02 WebServer: ***
19:08:03 WebServer: started: 19:08:03
19:08:03 WebServer: ***
19:08:03 WebServer: WebServer: Serving HTTPS on 192.168.1.36 port 443.
19:08:03 WebServer: ***
19:08:11 DNSServer: DNS request received!
19:08:11 DNSServer: Source: ('192.168.1.50', 50402)
19:08:11 DNSServer: Domain: trailers.apple.com
19:08:11 DNSServer: ***intercept request
19:08:11 DNSServer: -> DNS response: 192.168.1.36
19:08:11 WebServer: serving /js/application.js
19:08:11 WebServer: serving .xml: /
19:08:11 PlexAPI: ***
19:08:11 PlexAPI: PlexGDM - looking up Plex Media Server
19:08:11 PlexAPI: ***
19:08:12 PlexAPI: GDM: Servers discovered: 1
19:08:12 PlexAPI: Servers (local, plex.tv, MyPlex): 2
19:08:12 WebServer: serving .xml: /PlexConnect.xml
19:08:13 WebServer: serving /js/utils.js
19:08:13 WebServer: serving /js/handlePlexConnectNavbar.js
19:08:13 WebServer: serving .xml: /library/sections
19:08:13 WebServer: serving /js/utils.js
19:08:13 WebServer: serving /js/sectionHoldSelect.js
19:08:14 WebServer: serving .xml: /library/sections/2/recentlyAdded
19:08:19 WebServer: serving .xml: /library/sections/2/recentlyAdded
19:08:20 WebServer: serving .xml: /library/sections/2
19:08:22 WebServer: serving /js/utils.js
19:08:23 WebServer: serving /js/updateXML.js
19:08:23 WebServer: serving .xml: /library/sections/2
19:08:23 WebServer: serving /js/utils.js
19:08:32 WebServer: serving .xml: /library/metadata/7
19:08:32 WebServer: serving /js/utils.js
19:08:32 WebServer: serving /js/selectAudioAndSubs.js
19:08:32 WebServer: serving /js/trailers.js
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/720.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:08:32 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:08:33 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:08:33 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:08:33 WebServer: serving *.png: /thumbnails/MediaBadges/720.png
19:08:37 DNSServer: DNS request received!
19:08:37 DNSServer: Source: ('192.168.1.50', 57778)
19:08:37 DNSServer: Domain: api.themoviedb.org
19:08:37 DNSServer: ***forward request
19:08:37 DNSServer: -> DNS response from higher level
19:08:38 WebServer: serving .xml: /
19:08:39 DNSServer: DNS request received!
19:08:39 DNSServer: Source: ('192.168.1.50', 55059)
19:08:39 DNSServer: Domain: r5---sn-5hnednlr.googlevideo.com
19:08:39 DNSServer: ***forward request
19:08:39 DNSServer: -> DNS response from higher level
19:09:00 WebServer: serving .xml: /library/metadata/7
19:09:01 WebServer: serving /js/utils.js
19:09:01 WebServer: serving /js/selectAudioAndSubs.js
19:09:01 WebServer: serving /js/trailers.js
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/720.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:09:01 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:09:02 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:09:02 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:09:02 WebServer: serving *.png: /thumbnails/MediaBadges/720.png
19:09:06 WebServer: serving .xml: /library/metadata/7
19:09:09 DNSServer: DNS request received!
19:09:09 DNSServer: Source: ('192.168.1.50', 50236)
19:09:09 DNSServer: Domain: a1507.b.akamai.net
19:09:09 DNSServer: ***forward request
19:09:09 DNSServer: -> DNS response from higher level
19:09:09 DNSServer: DNS request received!
19:09:09 DNSServer: Source: ('192.168.1.50', 51841)
19:09:09 DNSServer: Domain: e6428.e9.akamaiedge.net
19:09:09 DNSServer: ***forward request
19:09:09 DNSServer: -> DNS response from higher level
19:09:15 DNSServer: DNS request received!
19:09:15 DNSServer: Source: ('192.168.1.50', 53317)
19:09:15 DNSServer: Domain: trailers.apple.com
19:09:15 DNSServer: ***intercept request
19:09:15 DNSServer: -> DNS response: 192.168.1.36
19:09:15 WebServer: serving .xml: /library/metadata/7
19:09:15 WebServer: serving /js/utils.js
19:09:15 WebServer: serving /js/selectAudioAndSubs.js
19:09:16 WebServer: serving /js/trailers.js
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/720.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/6.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/ac3.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/h264.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/mkv.png
19:09:16 WebServer: serving *.png: /thumbnails/MediaBadges/720.png

Appreciate your help

After a windows update the plexconnect.py file does not load. it opens the command prompt for 2 seconds then closes.

16:48:28 PlexConnect: started: 16:48:28
16:48:28 PlexConnect: Version: 0.5-dev-110616
16:48:28 PlexConnect: Python: 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 32 bit (Intel)]
16:48:28 PlexConnect: Host OS: win32
16:48:28 PlexConnect: PILBackgrounds: Is PIL installed? False
16:48:28 PlexConnect: IP_self: 192.168.0.14
16:48:28 DNSServer: started: 16:48:28
16:48:28 DNSServer: ***
16:48:28 DNSServer: DNSServer: Serving DNS on 192.168.0.14 port 53.
16:48:28 DNSServer: ***
16:48:28 WebServer: started: 16:48:28
16:48:28 WebServer: ***
16:48:28 WebServer: WebServer: Serving HTTP on 192.168.0.14 port 80.
16:48:28 WebServer: ***
16:48:29 WebServer: started: 16:48:29
16:48:29 WebServer: ***
16:48:29 WebServer: WebServer: Serving HTTPS on 192.168.0.14 port 443.
16:48:29 WebServer: ***

Any ideas?

Hello
I´m use Synology Ds214+ since an year.
Since yesterday i have a problem with my Plex on aTV3.
The Icons on my TV Screen are smaller so you cant see the Pictures very well, and my menu is stopping at "Collection", so you can't navigate to "more", or Year of release or Actor... and so on.
I have uninstall Plexserver and Plexconnect and Pyton, and install it again, but without any effect.
I have Played with some Settings on my Plex (on My TV screen) , like set grid or list, or detailed list or skip Collectinon , are without any effect.
It seams like Plexconnent would do what ever it wants.
The Button to Play Trailers is missing too.
Start movies is working well.
Has anybody an idea, what it could be?

I noticed some strange behavior with the subs while using Plex on my ATV thanks to PlexConnect:
When I select the sub on my ATV, sometime they do not appear when I watch the movie and if I do the same (same sub selection, same movie) on the Plex web app, the sub are appearing.
Any idea?

Thanks

Hi there

Is there a way to change the default sort behavior within a "all section" (all movies / all tv shows etc.) on my ATV3? At the moment, all movies are sorted alphabetically - I'd like to have it sorted by the date added...

any ideas?

Cheers!

I'm looking for older versions of Plex that will work on my ATV3, since the latest versions don't seem to work. I've gotten it to the point the libraries show up, but nothing will play. I keep getting error loading content for all files, even mp3s.

So I'm looking for versions 1.0.3 and prior. Anyone know where I can get them?

i have been having an issue with my trailers feature with my plex pass account. it use to crash when i used it then a few months back after an update it just disappeared all together. last night i completely uninstall and reinstalled and still do no have it or even gives me the + trailers beginning of movie. what am i paying for then? i don't use any other features.

I have been trying to get the daemon to start on boot on my Ubuntu server, but I can not get it working. There is a link on the PlexConnect setup instructions to do this, but the link seems to be broken.

I have PlexConnect working great, but I have to run the PlexConnect_deamon.bash start command everytime I reboot my system.

What is the latest PMS verified to work with the aTV3 AND which version of Plexconnect?

Matt

ATV model: ATV 2, Firmware 5.2 (6010.96), Model MC572FD/A TV resolution 720p HD- 60 Hz

The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 192.168.1.101

The local IP address of the device that PlexConnect is installed on: 192.168.1.101

The device and operating system (including version number) that PlexConnect is installed on: Mac Mini, MacOS Sierra 10.12 (16A323)

The device and operating system (including version number) that the Plex media server (PMS) is installed on: As above Mac Mini

The Plex media server (PMS) version number you are running (do not put 'latest'): Version 1.1.4.2757

The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.101

The PlexConnect version number. Using OpenFlex: 0.5-dev-110616

The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c):

[PlexConnect]
enable_plexgdm = False
ip_pms = 192.168.1.101
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True
loglevel = Normal
logpath = .

PlexConnect.log
01:06:18 PlexConnect: started: 01:06:18
01:06:18 PlexConnect: Version: 0.5-dev-110616
01:06:18 PlexConnect: Python: 2.7.12 (v2.7.12:d33e0cf91556, Jun 26 2016, 12:10:39)
[GCC 4.2.1 (Apple Inc. build 5666) (dot 3)]
01:06:18 PlexConnect: Host OS: darwin
01:06:18 PlexConnect: PILBackgrounds: Is PIL installed? True
01:06:18 PlexConnect: IP_self: 192.168.1.101
01:06:18 DNSServer: started: 01:06:18
01:06:18 DNSServer: ***
01:06:18 DNSServer: DNSServer: Serving DNS on 192.168.1.101 port 53.
01:06:18 DNSServer: ***
01:06:19 WebServer: started: 01:06:19
01:06:19 WebServer: ***
01:06:19 WebServer: WebServer: Serving HTTP on 192.168.1.101 port 80.
01:06:19 WebServer: ***
01:06:19 WebServer: started: 01:06:19
01:06:19 WebServer: ***
01:06:19 WebServer: WebServer: Serving HTTPS on 192.168.1.101 port 443.
01:06:19 WebServer: ***

Issue: Have tried both installations from GitHub and also now with OpenPlex, my ATV2 connects and finds PMS, loads up TV Shows etc. but i get no thumbnails, fanart, metadata etc. info and when i try to play any file i get the error message 'An error occurred loading this content'....

Have tried and you see to change settings to point to the right PMS ip but still no joy....any ideas, what am i doing wrong here?

Thanx in advance!!

I'm sorry if this question has been asked, but running PMS 1.1.4.2757 and I am now getting the following error:

21:18:39 PlexAPI: No Response from Plex Media Server
21:18:39 PlexAPI: We failed to reach a server. Reason: [Errno 11001] getaddrinfo
failed
21:18:39 PlexAPI: Traceback:
Traceback (most recent call last):
File "C:\PlexConnect\PlexAPI.py", line 432, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File "C:\Python27\lib\urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "C:\Python27\lib\urllib2.py", line 429, in open
response = self._open(req, data)
File "C:\Python27\lib\urllib2.py", line 447, in _open
'_open', req)
File "C:\Python27\lib\urllib2.py", line 407, in _call_chain
result = func(*args)
File "C:\Python27\lib\urllib2.py", line 1241, in https_open
context=self._context)
File "C:\Python27\lib\urllib2.py", line 1198, in do_open
raise URLError(err)
URLError:

I've tried:
Adding my LAN to allowed clients without AUTH
Move plex connect to the same machine as PMS (With fresh install of plex connect, and python)

It does seem that shared servers show up, despite there being errors in the log similar to above.

Hi there,

It seems the option disappeared in of the last version of PMS (1.2.2.2857) on windows.
In result just PCM/AAC stereo sound remains. :-(
Any one has discovered this issue ?
Is this expected, is there any workaround ?

First of all I've followed a bunch of steps from the forum:
https://forums.plex.tv/discussion/72356/plexconnect-on-synology

I've got PlexConnect v0.5-17 installed and running.

I've change my network DNS settings to the IP address PlexConnect is running (From looking at the logs)(On my Apple TV 3).

I've tried adding the profile address in my Apple TV "http://trailers.apple.com/trailers.cer".
I'v also tried "http://IP-ADDRESS/trailers.cer".

When I'm adding the address in the profile its either giving me a 109 error or its just forever loading. Nothing happens.

I have had this working at some point last year. But ever since I upgraded my Synology DSM to 6.0.
I'm currently using D1813+ Synology running on DSM 6.0.2-8451.

Please can someone point me in the right direction?! Thanks!

...just an observation the other day when my ISP went down, briefly

I was unable to view Plex from my ATV3 is that right?

I could view movies from Droid and iPad clients, just not Apple TV

obviously my ATV3 is pushing DNS requests to my Synology NAS (Private IPv4 address schema 172.16.x.x) so that I can use the TRAILERS icon.

and my router provides a private resolution for a fully qualified name should anything ask for that...

but I was surprised to only get the following two icons when the Internet plug was pulled

Should I investigate further or is this how Apple TV3 behaves when the Internet goes black?
(doesnt happen much, so never worried before)

Hi all, my PlexConnect for ATV 2 recently updated, and the option to shuffle TV seasons and shows is gone now. What happened? That was my favorite thing about PlexConnect

I would like to get some help with an issue I just started having with my PMS and my ATV3.

I have a ReadyNAS RN2XX with the new 6.6.0 firmware running PMS 1.1.4.2757-24ffd60 and PlexConnect 0.5-dev-101215.

I know there have been some major issues with PMS app on the RN2XX running 6.6.0, I have the ability to see the Libraries/Media on my ATV3 but when I select a movie, for example, the screen hangs up on the "Accessing Trailers".

I can access everything on my laptop and iPhone6 using the Plex app.

Is this a PlexConnect issue?

As always, thank you in advance.

hello, im getting this message very time i enter trailers
ATV 3rd generation 7.2.1 (8011)
iMac 10.12 Sierra (recently updated)
and thats the log im getting

04:49:23 PlexConnect: ***
04:49:23 PlexConnect: PlexConnect
04:49:23 PlexConnect: Press CTRL-C to shut down.
04:49:23 PlexConnect: ***
04:49:23 PlexConnect: started: 04:49:23
04:49:23 PlexConnect: Version: 0.5-dev-110616
04:49:23 PlexConnect: Python: 2.7.8 (v2.7.8:ee879c0ffa11, Jun 29 2014, 21:07:35)
[GCC 4.2.1 (Apple Inc. build 5666) (dot 3)]
04:49:23 PlexConnect: Host OS: darwin
04:49:23 PlexConnect: PILBackgrounds: Is PIL installed? False
04:49:23 PlexConnect: IP_self: 192.168.1.7
04:49:23 DNSServer: started: 04:49:23
04:49:23 DNSServer: ***
04:49:23 DNSServer: DNSServer: Serving DNS on 192.168.1.7 port 53.
04:49:23 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.7
04:49:23 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
04:49:23 DNSServer: forward other to higher level DNS: 8.8.8.8
04:49:23 DNSServer: ***
04:49:23 WebServer: started: 04:49:23
04:49:23 WebServer: ***
04:49:23 WebServer: WebServer: Serving HTTP on 192.168.1.7 port 80.
04:49:23 WebServer: ***
04:49:23 WebServer: started: 04:49:23
04:49:23 WebServer: ***
04:49:23 WebServer: WebServer: Serving HTTPS on 192.168.1.7 port 443.
04:49:23 WebServer: ***
04:49:34 DNSServer: DNS request received!
04:49:34 DNSServer: Source: ('192.168.1.2', 64566)
04:49:34 DNSServer: Domain: trailers.apple.com
04:49:34 DNSServer: **intercept request
04:49:34 DNSServer: -> DNS response: 192.168.1.7
04:49:34 DNSServer: DNS request received!
04:49:34 DNSServer: Source: ('192.168.1.2', 57188)
04:49:34 DNSServer: Domain: trailers.apple.com
04:49:34 DNSServer: ***intercept request
04:49:34 DNSServer: -> DNS response: 192.168.1.7
04:49:34 WebServer: serving /js/application.js
04:49:34 WebServer: serving .xml: /
04:49:34 PlexAPI: ***
04:49:34 PlexAPI: PlexGDM - looking up Plex Media Server
04:49:34 PlexAPI: ***
04:49:35 PlexAPI: GDM: Servers discovered: 1
04:49:35 PlexAPI: Servers (local, plex.tv, MyPlex): 2
04:49:35 WebServer: serving .xml: /PlexConnect.xml
04:49:35 WebServer: serving /js/utils.js
04:49:35 WebServer: serving /js/handlePlexConnectNavbar.js
04:49:35 WebServer: serving .xml: /library/sections
04:49:35 PlexAPI: No Response from Plex Media Server
04:49:35 PlexAPI: We failed to reach a server. Reason: Unauthorized
04:49:35 PlexAPI: Traceback:
Traceback (most recent call last):
File "/Applications/PlexConnect-master/PlexAPI.py", line 432, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 127, in urlopen
return _opener.open(url, data, timeout)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 410, in open
response = meth(req, response)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 523, in http_response
'http', request, response, code, msg, hdrs)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 448, in error
return self._call_chain(args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 382, in _call_chain
result = func(*args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 531, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 401: Unauthorized

04:49:35 WebServer: serving /js/utils.js
04:49:36 WebServer: serving /js/sectionHoldSelect.js
04:52:34 DNSServer: DNS request received!
04:52:34 DNSServer: Source: ('192.168.1.2', 61444)
04:52:34 DNSServer: Domain: mesu.apple.com
04:52:34 DNSServer: ***restrain request
04:52:34 DNSServer: -> DNS response: 192.168.1.7
04:52:34 DNSServer: DNS request received!
04:52:34 DNSServer: Source: ('192.168.1.2', 51292)
04:52:34 DNSServer: Domain: mesu.apple.com
04:52:34 DNSServer: ***restrain request
04:52:34 DNSServer: -> DNS response: 192.168.1.7
04:52:34 DNSServer: DNS request received!
04:52:34 DNSServer: Source: ('192.168.1.2', 50931)
04:52:34 DNSServer: Domain: setup.icloud.com
04:52:34 DNSServer: ***forward request
04:52:35 DNSServer: -> DNS response from higher level
04:52:35 DNSServer: DNS request received!
04:52:35 DNSServer: Source: ('192.168.1.2', 52094)
04:52:35 DNSServer: Domain: setup.icloud.com
04:52:35 DNSServer: ***forward request
04:52:35 DNSServer: -> DNS response from higher level
04:52:35 DNSServer: DNS request received!
04:52:35 DNSServer: Source: ('192.168.1.2', 50712)
04:52:35 DNSServer: Domain: st11-setup.icloud.com.akadns.net
04:52:35 DNSServer: ***forward request
04:52:35 DNSServer: -> DNS response from higher level
04:52:35 DNSServer: DNS request received!
04:52:35 DNSServer: Source: ('192.168.1.2', 58482)
04:52:35 DNSServer: Domain: st11-setup.icloud.com.akadns.net
04:52:35 DNSServer: ***forward request
04:52:35 DNSServer: -> DNS response from higher level

Any ideas on how to solve this?

Hello,

Started having this problem today where no Library sections are shown. I've attached the logs here:

http://pastebin.com/5fUnSSc6

This is PlexConnect 0.5-dev on Mac OS X Server Yosemite, PMS is using 0.9.11.13, connecting from Apple TV 2.

My server is configured for Plex Home but I have no users installed except primary account. I have logged in to MyPlex within PlexConnect using the default theme.

Any ideas?

Hello,

I have been struggling with PlexConnect the whole week-end, with few results.
PlexConnect is up and ready on my Raspberry Pi. The aTV is able to access internet with the Pi as the DNS server.
I can log in into MyPlex with PlexConnect on the Apple TV.
The issue is: PlexConnect can't find the PSM server.
On the contrary, the iOS app are able to reach my PMS and read content, the same for the webapp.
Please find below the details of my setup...
After a lot of reading on the forum, I have fine tuned a bit my installation, with no success....

I have spotted an error with Python:
URLError:
you will see the logs below...

Thks in advance for your help.

Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): aTV 3, firmware 7.2
The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 192.168.x.xx (address of the Raspberry Pi running PlexConnect
The local IP address of the device that PlexConnect is installed on: 192.168.x.xx
The device and operating system (including version number) that PlexConnect is installed on: Raspberry Pi B, Raspbian Jessie, Python 2.7.9
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Nas Synology DS 415+, DSM DSM 5.2-5644 Update 2
The Plex media server (PMS) version number you are running (do not put 'latest'): 0.9.14.4
The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.x.xz

The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup or a fork. 0.5-dev-101215

The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)

[PlexConnect]
enable_plexgdm = False
ip_pms = 192.168.x.xz
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
intercept_atv_icon = True
icon = movie-trailers
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True

loglevel = Normal

PlexConnect.log (High):
192.168.x.xx= plexconnect IP address
192.168.x.yz= aTV IP address
192.168.x.xz= PMS IP address

18:30:24 PlexConnect: started: 18:30:24
18:30:24 PlexConnect: Version: 0.5-dev-101215
18:30:24 PlexConnect: Python: 2.7.9 (default, Mar 8 2015, 00:52:26)
[GCC 4.9.2]
18:30:24 PlexConnect: Host OS: linux2
18:30:24 PlexConnect: PILBackgrounds: Is PIL installed? True
18:30:24 Settings: getsetting enable_plexconnect_autodetect=True
18:30:24 PlexConnect: IP_self: 192.168.x.xx
18:30:24 Settings: getsetting hosttointercept=trailers.apple.com
18:30:25 ATVSettings: init class CATVSettings
18:30:25 ATVSettings: load settings
18:30:25 Settings: getsetting enable_dnsserver=True
18:30:25 DNSServer: started: 18:30:25
18:30:25 Settings: getsetting port_dnsserver=53
18:30:25 Settings: getsetting ip_dnsmaster=8.8.8.8
18:30:25 Settings: getsetting prevent_atv_update=True
18:30:25 DNSServer: ***
18:30:25 DNSServer: DNSServer: Serving DNS on 192.168.x.xx port 53.
18:30:25 DNSServer: intercept: ['trailers.apple.com'] => 192.168.x.xx
18:30:25 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
18:30:25 DNSServer: forward other to higher level DNS: 8.8.8.8
18:30:25 DNSServer: ***
18:30:25 WebServer: started: 18:30:25
18:30:25 Settings: getsetting port_webserver=80
18:30:25 WebServer: ***
18:30:25 WebServer: WebServer: Serving HTTP on 192.168.0.xx port 80.
18:30:25 WebServer: ***
18:30:25 Settings: getsetting enable_webserver_ssl=True
18:30:25 WebServer: started: 18:30:25
18:30:25 Settings: getsetting port_ssl=443
18:30:25 Settings: getsetting certfile=./assets/certificates/trailers.pem
18:30:25 Settings: getsetting certfile=./assets/certificates/trailers.pem
18:30:25 WebServer: ***
18:30:25 WebServer: WebServer: Serving HTTPS on 192.168.x.xx port 443.
18:30:25 WebServer: ***
18:30:32 DNSServer: DNS request received!
18:30:32 DNSServer: Source: ('192.168.x.xy', 55425)
18:30:32 DNSServer: Domain: api-global.netflix.com
18:30:32 DNSServer: **forward request
18:30:32 DNSServer: -> DNS response from higher level
18:30:32 DNSServer: DNS request received!
18:30:32 DNSServer: Source: ('192.168.x.xy', 61659)
18:30:32 DNSServer: Domain: nmtracking.eu-west-1.prodaa.netflix.com
18:30:32 DNSServer: ***forward request
18:30:32 DNSServer: -> DNS response from higher level
18:30:33 DNSServer: DNS request received!
18:30:33 DNSServer: Source: ('192.168.x.xy', 59146)
18:30:33 DNSServer: Domain: secure.netflix.com
18:30:33 DNSServer: ***forward request
18:30:33 DNSServer: -> DNS response from higher level
18:30:36 DNSServer: DNS request received!
18:30:36 DNSServer: Source: ('192.168.x.xy', 58072)
18:30:36 DNSServer: Domain: se.itunes.apple.com
18:30:36 DNSServer: ***forward request
18:30:36 DNSServer: -> DNS response from higher level
18:30:36 DNSServer: DNS request received!
18:30:36 DNSServer: Source: ('192.168.x.xy', 56279)
18:30:36 DNSServer: Domain: p43-buy.itunes.apple.com
18:30:36 DNSServer: ***forward request
18:30:36 DNSServer: -> DNS response from higher level
18:30:36 DNSServer: DNS request received!
18:30:36 DNSServer: Source: ('192.168.x.xy', 55713)
18:30:36 DNSServer: DNS request received!
18:30:36 DNSServer: Source: ('192.168.x.xy', 55713)
18:30:36 DNSServer: Domain: ichnaea.netflix.com
18:30:36 DNSServer: ***forward request
18:30:36 DNSServer: -> DNS response from higher level
18:30:36 DNSServer: DNS request received!
18:30:36 DNSServer: Source: ('192.168.x.xy', 56158)
18:30:36 DNSServer: Domain: a4.mzstatic.com
18:30:36 DNSServer: ***forward request
18:30:36 DNSServer: -> DNS response from higher level
18:30:40 DNSServer: DNS request received!
18:30:40 DNSServer: Source: ('192.168.x.xy', 53124)
18:30:40 DNSServer: Domain: trailers.apple.com
18:30:40 DNSServer: ***intercept request
18:30:40 DNSServer: -> DNS response: 192.168.x.xx
18:30:40 WebServer: http request header:
Host: trailers.apple.com
Accept-Encoding: gzip, deflate
Accept: */
Accept-Language: fr;q=0.9, en;q=0.8
Cookie: s_vi=[CS]v1|2A82003805012E1C-6000011260535F14[CE]
Connection: keep-alive
X-Apple-TV-Resolution: 1080
X-Apple-TV-Version: 7.2
User-Agent: AppleTV/7.2 iOS/8.3 AppleTV/7.2 model/AppleTV3,2 build/12F69 (3; dt:12)

18:30:40 WebServer: http request path:
/appletv/us/js/application.js
18:30:40 Localize: aTVLanguage: fr
18:30:40 WebServer: pms address:

18:30:40 WebServer: cleaned path:
/appletv/us/js/application.js
18:30:40 WebServer: PlexConnect options:
{'aTVScreenResolution': '1080', 'aTVFirmwareVersion': '7.2', 'aTVLanguage': 'fr', 'aTVAddress': '192.168.x.xy'}
18:30:40 WebServer: additional arguments:

18:30:40 WebServer: serving /js/application.js
18:30:40 Settings: getsetting allow_gzip_atv=False
18:30:40 WebServer: http request header:
Host: trailers.apple.com
X-Apple-Store-Front: 143442-3,19
Accept: /
Accept-Encoding: gzip, deflate
Accept-Language: fr;q=0.9, en;q=0.8
Cookie: s_vi=[CS]v1|2A82003805012E1C-6000011260535F14[CE]
Connection: keep-alive
X-Apple-TV-Resolution: 1080
X-Apple-TV-Version: 7.2
User-Agent: AppleTV/7.2 iOS/8.3 AppleTV/7.2 model/AppleTV3,2 build/12F69 (3; dt:12)

18:30:40 WebServer: http request path:
/&PlexConnect=Discover&PlexConnectUDID=C0HM7VBVFF54
18:30:40 Localize: aTVLanguage: fr
18:30:40 WebServer: pms address:

18:30:40 WebServer: cleaned path:
/
18:30:40 WebServer: PlexConnect options:
{'aTVAddress': '192.168.x.xy', 'aTVScreenResolution': '1080', 'PlexConnectUDID': 'C0HM7VBVFF54', 'aTVLanguage': 'fr', 'aTVFirmwareVersion': '7.2', '$
18:30:40 WebServer: additional arguments:
18:30:40 WebServer: additional arguments:

18:30:40 WebServer: serving .xml: /
18:30:40 XMLConverter: ---------------------------------------------
18:30:40 XMLConverter: PMS, path: /
18:30:40 XMLConverter: Initial Command: Discover
18:30:40 ATVSettings: getsetting mytoken
18:30:40 ATVSettings: getsetting False
18:30:40 PlexAPI: ***
18:30:40 PlexAPI: poke plex.tv - request Plex Media Server list
18:30:40 PlexAPI: ***
18:30:40 PlexAPI: URL: https://plex.tv/api/resources?includeHttps=1
18:30:40 PlexAPI: xargs: {'X-Plex-Token': 'mytoken', 'X-Plex-Platform': 'iOS', 'X-Plex-Model': '3,1', 'X-Plex-Client-Platform': 'iOS', $
18:30:41 PlexAPI: ====== received PMS-XML ======
18:30:41 PlexAPI:

18:30:41 PlexAPI: ====== PMS-XML finished ======
18:30:41 PlexAPI: URL: https://192-168-x-xz.29a62912216c444fb3476cdf305e0c8d.plex.direct:32400/
18:30:41 PlexAPI: xargs: {'X-Plex-Token': 'mytoken'}
18:30:41 PlexAPI: No Response from Plex Media Server
18:30:41 PlexAPI: We failed to reach a server. Reason: [Errno -5] No address associated with hostname
18:30:41 PlexAPI: Traceback:
Traceback (most recent call last):
File "/usr/local/lib/PlexConnect-master/PlexAPI.py", line 406, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File "/usr/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python2.7/urllib2.py", line 431, in open
response = self._open(req, data)
File "/usr/lib/python2.7/urllib2.py", line 449, in _open
'_open', req)
File "/usr/lib/python2.7/urllib2.py", line 409, in _call_chain
result = func(*args)
File "/usr/lib/python2.7/urllib2.py", line 1240, in https_open
context=self._context)
File "/usr/lib/python2.7/urllib2.py", line 1197, in do_open
raise URLError(err)
URLError:

18:30:41 PlexAPI: Servers (local, plex.tv, MyPlex): 1
18:30:41 PlexAPI: {'name': 'plex.tv', 'accesstoken': 'mytoken', 'address': 'plex.tv:443', 'enableGzip': False, 'ip': 'plex.tv', 'scheme$
18:30:41 Settings: getsetting allow_gzip_atv=False
18:30:41 WebServer: http request header:
Host: trailers.apple.com
X-Apple-Store-Front: 143442-3,19
Accept: /
Accept-Encoding: gzip, deflate
Accept-Language: fr;q=0.9, en;q=0.8
Cookie: s_vi=[CS]v1|2A82003805012E1C-6000011260535F14[CE]
Connection: keep-alive
X-Apple-TV-Resolution: 1080

I feel as though this is a really dumb question, but I can't figure it out.

How do I sign into my plex account through ATV? I haven't been able to access my library for the past month or so (since the new security changes, I assume)...